Refunds Returns and Shipping

Refunds and Returns

We accept returns for exchanges or in store credit only. In the event that the exchange is for a lesser valued item, the difference will by applied to in store credit. The item must be in new condition with no damage and returned within 14 days of receipt. We do not accept order cancellations after the order has been shipped. Earrings and body jewelry must not have been worn. If the item is damaged due to manufacturer defect, we will fix it for free. Your first ring sizing is free as well. Items that have been sized or altered are not eligible for returns or exchanges.

In the event of exchange, or replacement of an item, Seevers Jewelers will ship the new items within 10 business days after receipt of old item.

In the event that a refund must be issued, Seevers Jewelers will charge a 35% restocking fee and issue the refund to the original payment method within two weeks.

In the event of a misprinted or mispriced item, or if an item is out of stock, Seevers Jewelers reserves the right to cancel and refund any transactions. Seevers Jewelers reserves the right to cancel and refund any order at any time should we feel uncomfortable with the transaction for any reason. 

 

Mailing Instructions

To insure your items are mailed safely and promptly

  • Address the package to SJI, 932 Main St, Evanston, WY 82930
  • Double box the item
  • Do not indicate anywhere on the package that there is jewelry inside
  • Please ship via Fedex, UPS, or USPS
  • Mail the items signature required and insured